Tools

 

 

Workforce practitioners can be found in many settings: community based organizations, labor management organizations, businesses human resources and organizational development departments, community colleges, career centers and workforce investment boards. On this page you can find links to tools that are used by workforce practitioners. Some of these tools were developed by Commonwealth Corporation staff; many were developed by our colleagues in the field.

 

Interview Feedback Form

http://www.commcorp.org/resources/detail.cfm?ID=824

This tool collects feedback from employers who interviewed job seekers. The assessment is shared with career counselors who use the results to provide individualized guidance and support to job seekers.

 


Data Collection Plan for Measuring Business Impact

http://www.commcorp.org/resources/detail.cfm?ID=871

This document offers a planning template to organize the steps and resources needed for data collection to support the measurement of business impact.

 


Measuring the Success of Sector Projects: Making Sense of Quantitative and Qualitative Evaluation Results

http://www.commcorp.org/resources/detail.cfm?ID=837

This is a handout that Commonwealth Corporation provided at a workshop during the (National Network of Sector Partners (NNSP) Conference in 2007 on how practitioners can use and benefit from evaluation studies.

 


Think Again: The Connection Between Education and True Independence

http://www.commcorp.org/resources/detail.cfm?ID=782

This video was supported by the Executive Office of Labor and Workforce Development and produced by Commonwealth Corporation. February 6, 2008. Photography by Joseph Douilette.

 


WIA Youth Performance Guide

http://www.commcorp.org/resources/detail.cfm?ID=763

WIA Youth Performance Guide provides a brief overview of components of performance and lays out federal and state resources that provide deeper guidance around program performance.(Revised April 2010)

 


Literacy/Numeracy Gains in WIA Youth Programs

http://www.commcorp.org/resources/detail.cfm?ID=762

Literacy/Numeracy Gains in WIA Youth Programs provides in-depth technical information around the literacy/numeracy common measure. It also provides strategies around program implementation of measure.(Revised March 2009)

 


WIA Basics (101) Manual

http://www.commcorp.org/resources/detail.cfm?ID=764

WIA Basics (101) Manual contain tools and information that are focus on an overview of the Ten Service Elements, an Individual Service Strategy (ISS) template, and comprehensive information on the roles and responsibilities for the various system stakeholder.(Revised 2010)

 


DYS Southeast Region Community Resource Guide

http://www.commcorp.org/resources/detail.cfm?ID=773

The DYS Southeast Region Community Resource Guide: Education, Employability and Social Services was developed by Commonwealth Corporation in collaboration with the Massachusetts Department of Youth Services. Community Resource Guides have also been developed for each of the other four DYS regions: Metro, Northeast, Central and West.

The Guide contains education resources, including alternative and non-traditional high school programs and GED programs, employability resources, including Career Centers, job search and training resources, and social services supports.

 


Heritage Manor Genesis Health Care - The Approach Coach Poster

http://www.commcorp.org/resources/detail.cfm?ID=914

Introduction, Method, Implementation, Outcomes, Overview of Project, Participants, Impact, Coach Comments-Poster for the Approach Coach curricula.

 


Sunbridge Healthcare - Spring Valley Sol-Oasis Program Poster

http://www.commcorp.org/resources/detail.cfm?ID=916

Poster for the Sol-Oasis Program curricula, designed to provide staff with tools to meet the challenges of today's LTC population. The program focuses on the strenghts, needs and desires of residents in additions to their medical needs. Sol-Oasis is a way of life that provides a positive environment for both residents and staff.

 


Breaking Through Practice Guide

http://www.commcorp.org/resources/detail.cfm?ID=823

This guide created by Jobs for the Future compiles practices developed and implemented by community colleges in the national Breaking Through initiative. It is designed for practitioners who want to connect adults who have limited reading and match skills with postsecondary credentials leading to jobs paying family supporting wages.

 


Career Coaching Design Template

http://www.commcorp.org/resources/detail.cfm?ID=752

This template provides a list of key questions and decisions that should be made when designing career coaching services.

 


Developing Early Childhood Educators Business Impact Survey

http://www.commcorp.org/resources/detail.cfm?ID=751

This survey was used to measure the business impact of incumbent worker training in the early childhood education sector.

 


Precision Manufacturing Training Project Incumbent Worker Business Impact Survey

http://www.commcorp.org/resources/detail.cfm?ID=749

This survey was used to measure the business impact of incumbent worker training in the manufacturing sector.

 


Precision Manufacturing Training Project New Pipeline Employee Business Impact Survey

http://www.commcorp.org/resources/detail.cfm?ID=750

This survey was used to measure the business impact of training and placing unemployed individuals in jobs in the manufacturing sector.

 


The Breaking Through Practice Guide

http://www.commcorp.org/resources/detail.cfm?ID=753

This guide compiles practices developed and implemented by community colleges in the national Breaking Through initiative. It is designed for practitioners who want to connect adults who have limited reading and match skills with postsecondary credentials leading to jobs paying family supporting wages.

 


How to Develop Programs for Youth in Allied Health Careers

http://www.commcorp.org/resources/detail.cfm?ID=825

This guide was developed to provide youth program planners and services providers with practical information about allied health occupations in order to create or expand programs and services leading to allied health opportunities.

 


Sustainable Practices in Construction Business Impact Survey

http://www.commcorp.org/resources/detail.cfm?ID=887

This survey was used to measure the business impact of renewable energy training of both incumbent and unemployed participant training in the construction sector.

 


ECCLI Frontline Staff Participant Survey

http://www.commcorp.org/resources/detail.cfm?ID=891

This survey was designed to collect feedback from participants on the quality and value of the training they received through ECCLI.

 


ECCLI Supervisor Survey

http://www.commcorp.org/resources/detail.cfm?ID=892

This survey was designed to collect feedback from supervisors about the performance of nursing assistants and home health aides whom have completed training through ECCLI.

 


WCTF Incumbent Participant Survey

http://www.commcorp.org/resources/detail.cfm?ID=894

This survey is designed to collect feedback from participants who were employed in the sector of interest at the time of enrollment in WCTF training. This survey measures perceptions of the effectiveness and impact of the sector-based training program on participants’ career advancement.

 


WCTF Partner Survey

http://www.commcorp.org/resources/detail.cfm?ID=893

This survey is used to collect feedback from project partners on the value, strength and effectiveness of the strategic partnerships supporting sector-based training programs.

 


WCTF Pre-Employed Participant Survey

http://www.commcorp.org/resources/detail.cfm?ID=895

This survey is designed to collect feedback from participants who were NOT employed in the sector of interest at the time of enrollment in the WCTF training. The survey measures perceptions of the effectiveness and impact of the sector-based training programs on pre-employed participants’ ability to find work in the relevant industry.

 


Action Plan - Project Planning Tool

http://www.commcorp.org/resources/detail.cfm?ID=929

This Action Planning tool can be used by program staff to assist in identifying and tracking the activities necessary to meet a program development goal. Prepare an action plan to ensure you achieve your project's goal and objectives. An action plan identifies who has to do what, by when, and what resources will be needed. An action plan is designed to keep you and others in your project on track.

 


Employer Interview Protocol

http://www.commcorp.org/resources/detail.cfm?ID=926

This tool was developed to be used by job training/placement program staff. This guide helps staff who are developing or running a job placement service collect crucial information from their employers partners.

 


DYS Central Region Community Resource Guide

http://www.commcorp.org/resources/detail.cfm?ID=768

The DYS Regional Community Resource Guides were developed by Commonwealth Corporation in collaboration with the Massachusetts Department of Youth Services and created for the 5 DYS regions: Southeast, Metro, Northeast, Central and West.

The Guides contains education resources, including alternative and non-traditional high school programs and GED programs, employability resources, including Career Centers, job search and training resources, and social services supports.

 


DYS Metro Region Community Resource Guide

http://www.commcorp.org/resources/detail.cfm?ID=771

The DYS Metro Region Community Resource Guide: Education, Employability and Social Services was developed by Commonwealth Corporation in collaboration with the Massachusetts Department of Youth Services. Community Resource Guides have also been developed for each of the other four DYS regions: Central, Northeast, Southeast and West.

The Guide contains education resources, including alternative and non-traditional high school programs and GED programs, employability resources, including Career Centers, job search and training resources, and social services supports.

 


DYS Northeast Region Community Resource Guide

http://www.commcorp.org/resources/detail.cfm?ID=772

The DYS Northeast Region Community Resource Guide: Education, Employability and Social Services was developed by Commonwealth Corporation in collaboration with the Massachusetts Department of Youth Services. Community Resource Guides have also been developed for each of the other four DYS regions: Metro, Central, Southeast and West.

The Guide contains education resources, including alternative and non-traditional high school programs and GED programs, employability resources, including Career Centers, job search and training resources, and social services supports.

 


DYS Western Region Community Resource Guide

http://www.commcorp.org/resources/detail.cfm?ID=774

The DYS Western Region Community Resource Guide: Education, Employability and Social Services was developed by Commonwealth Corporation in collaboration with the Massachusetts Department of Youth Services. Community Resource Guides have also been developed for each of the other four DYS regions: Metro, Northeast, Southeast and Central.

The Guide contains education resources, including alternative and non-traditional high school programs and GED programs, employability resources, including Career Centers, job search and training resources, and social services supports.

 


WIA Youth Eligibility Desk Reference

http://www.commcorp.org/resources/detail.cfm?ID=766

WIA Youth Eligibility Desk Reference contains tools that are design to assist programs in understanding the eligibility requirements under WIA. It also includes guidance on sources of documentation as well as important consideration for youth serving agencies. This document contains tools that are intended to assist program staff when documenting eligibility.(Revised 2011)

 


Interagency Permission to Share Information Form (PDF)

http://www.commcorp.org/resources/detail.cfm?ID=854

Promotes intergency collaboration via verbal, telephone, electronic communication. It is intended to allow providers to know about the other providers who are involved in a shared case, and to facilitate coordinated care.

 


YouthWorks FAQ for Employers

http://www.commcorp.org/resources/detail.cfm?ID=808

The YouthWorks Employer FAQ provides answers to frequently asked questions posed by employers about the YouthWorks program.

 


YouthWorks FAQ for Youth

http://www.commcorp.org/resources/detail.cfm?ID=809

The YouthWorks Youth FAQ provides answers to frequently asked questions posed by young people and their families about the YouthWorks program.

 


Attainment of Certificates in Massachusetts WIA Youth Programs

http://www.commcorp.org/resources/detail.cfm?ID=831

This handbook is designed to help Workforce Investment Act (WIA) partners understand on of the key outcomes, used in assessing and reporting progress in WIA youth programs - the "Attainment of Certificates" measure. The guide outlines the elements required in a certificate program in WIA and provides examples of certificate programs that are awarded in Massachusetts.

 


Bridges to Healthcare Curriculum

http://www.commcorp.org/resources/detail.cfm?ID=944

This series of lessons was developed to prepare non-native speakers of English and/or pre-GED or GED students for a Certified Nursing Assistant certification course and/or prepare for developmental courses in the healthcare field. The lessons were developed with the intention of exposing students to vocabulary and classrooms systems typical of the community college setting.

 


New Bedford Public Schools Exit Interview Form

http://www.commcorp.org/resources/detail.cfm?ID=847

This form is used during exit interviews with students leaving school, and enables the district to capture pertinent information such as what plans, if any, the school leaver has; why they want to leave; and when they began to feel disengaged from school. It also provides the dropout prevention specialist with contact information to follow up with the student to ensure they have enrolled in another educational program or to attempt to recover them.

 


Radius HealthCare Centers - Career Pathways An Educational Journey - Poster

http://www.commcorp.org/resources/detail.cfm?ID=915

Poster for the Career Pathways Educational Journey.

 


Assessment of Needs & Services (DOC)

http://www.commcorp.org/resources/detail.cfm?ID=864

As assessment tool intended to help shape the direction of service planning for a student/client.

 


Assessment of Needs & Services (PDF)

http://www.commcorp.org/resources/detail.cfm?ID=863

As assessment tool intended to help shape the direction of service planning for a student/client.

 


Individual Service Plan (DOC)

http://www.commcorp.org/resources/detail.cfm?ID=859

The Individual Service Plan outlines the goals, objectives, and timelines for services to be provided to the youth as identified by the assessment tool.

 


Individual Service Plan (PDF)

http://www.commcorp.org/resources/detail.cfm?ID=858

The Individual Service Plan outlines the goals, objectives, and timelines for services to be provided to the youth as identified by the assessment tool.

 


Individual Service Plan - adapted by BPS (DOC)

http://www.commcorp.org/resources/detail.cfm?ID=860

The Individual Service Plan outlines the goals, objectives, and timelines for services to be provided to the youth as identified by the assessment tool.

 


Interagency Permission to Share Information Form (DOC)

http://www.commcorp.org/resources/detail.cfm?ID=855

Promotes interagency collaboration via verbal, telephone, electronic communication. It is intended to allow providers to know about the other providers who are involved in a shared case, and to facilitate coordinated care.

 


Interagency Referral Form (DOC)

http://www.commcorp.org/resources/detail.cfm?ID=857

Intended to facilitate referral to community based agencies by providing most of the relevant information that would be required on an intake form. It was primarily designed for mental health referrals, but is easily adaptable for referral to any service provider.

 


Interagency Referral Form (PDF)

http://www.commcorp.org/resources/detail.cfm?ID=856

Intended to facilitate referral to community based agencies by providing most of the relevant information that would be required on an intake form. It was primarily designed for mental health referrals, but is easily adaptable for referral to any service provider.

 


Strengths and Needs Assessment Form (DOC)

http://www.commcorp.org/resources/detail.cfm?ID=862

As assessment tool intended to help shape the direction of service planning for a student/client.

 


Career and Education Plan

http://www.commcorp.org/resources/detail.cfm?ID=890

This education plan was developed to help career coaches work with individuals to set short and long term career goals.

 


Career Coaching Job Description

http://www.commcorp.org/resources/detail.cfm?ID=888

This sample job description outlines a career coaches’ job responsibilities.

 


Health Care Learning Network Application Package

http://www.commcorp.org/resources/detail.cfm?ID=908

This application package provides all the necessary forms an applicant must complete to participate in the Health Care Learning Network.

 


Health Care Learning Network Information Package

http://www.commcorp.org/resources/detail.cfm?ID=909

This information package provides prospective participants an overview of the Health Care Learning Network, including information about online learning and identifying if online learning is right for you.

 


Interview Skills for Community Grant Applicants

http://www.commcorp.org/resources/detail.cfm?ID=900

These handouts were developed to prepare job seekers for the interview process in the health care sector.

 


Measuring Business Impact: Getting Started Questions

http://www.commcorp.org/resources/detail.cfm?ID=872

This document provides a list of questions to be reviewed with employer partners to begin planning the process of measuring business impact.

 


Measuring Business Impact: Lessons Learned from Workforce Development in Massachusetts

http://www.commcorp.org/resources/detail.cfm?ID=877

This report examines the challenges and opportunities of measuring the impact of workforce development programs on employers. Measuring Business Impact looks at impact of the Workforce Competitiveness Trust Fund's (WCTF) 31 projects across multiple industries such as manufacturing, healthcare, trades and financial services.

 


Nursing Career Path Diagram

http://www.commcorp.org/resources/detail.cfm?ID=889

This diagram was developed to show nursing students nursing career ladder opportunities.

 


Patient Care Technician Incumbent Worker Application

http://www.commcorp.org/resources/detail.cfm?ID=910

This application package was developed to invite incumbent workers to apply for the Patient Care Technician Program. It includes all of the forms required to apply for the program.

 


Strategies Handbook: A Resource for Faculty and Students

http://www.commcorp.org/resources/detail.cfm?ID=875

This is a resource guide developed for college students enrolled in the Academy of Health Professions. It's used with the general student population.

 


Tips & Tools for Successful Interviewing Presentation

http://www.commcorp.org/resources/detail.cfm?ID=898

This presentation was developed to prepare job seekers for the interview process in the healthcare sector.

 


Workforce Development Vendor Selection Questionnaire

http://www.commcorp.org/resources/detail.cfm?ID=903

This questionnaire is designed to help an employer assess the qualifications of one or more potential vendors for workforce development services.

 


Banking Interview Questions

http://www.commcorp.org/resources/detail.cfm?ID=919

This handout was developed to provide tips for job seekers seeking employment in the financial services sector.

 


Bilingual Learning Agreement

http://www.commcorp.org/resources/detail.cfm?ID=904

This agreement was developed to outline the expectations for an incumbent worker participating in a workplace ESOL program.

 


Employee Grant Participation Agreement

http://www.commcorp.org/resources/detail.cfm?ID=905

This agreement was developed to outline the terms of incumbent workers participation in the Patient Care Technician Program, including compensation, employment status, employer commitment for promotion, and general training program commitments.

 


Employer Program Selection Interview Form

http://www.commcorp.org/resources/detail.cfm?ID=906

This form was developed for employer representatives to use when interviewing unemployed individuals for participation in the Patient Care Technician Program.

 


Grant Referral & Application Process

http://www.commcorp.org/resources/detail.cfm?ID=907

This guide was developed for local career centers, to provide guidance about the referral and application process for the Patient Care Technician Program. It provides an example of a selection process, including tools and templates to assist in implementation.

 


Guidelines for Writing Thank You Notes

http://www.commcorp.org/resources/detail.cfm?ID=921

This handout was developed to provide guidance and an example for job seekers writing thank you notes after interviewing with or discussing a position with an employer.

 


Job Shadow Evaluation

http://www.commcorp.org/resources/detail.cfm?ID=917

This evaluation was developed for supervisors to evaluate a participant's performance in their job shadow experience.

 


Jobs in Boating Internship Worksite Manual

http://www.commcorp.org/resources/detail.cfm?ID=918

This manual provides policies and procedures for an internship program in the marine trades sector.

 


Participant Selection Application Package

http://www.commcorp.org/resources/detail.cfm?ID=913

This Application Package was developed by a community-based organization to select participants for enrollment in a healthcare training program. The tools include an application form, essay questions, customer checklist and individual employment plan.

 


Participation Agreement

http://www.commcorp.org/resources/detail.cfm?ID=912

This agreement was developed to articulate the expectations and responsibilities of participants in a healthcare training program.

 


Patient Care Technician Perceptor Feedback Survey

http://www.commcorp.org/resources/detail.cfm?ID=897

This survey was developed to collect feedback from hospital shift supervisors about the student intern they hosted.

 


Patient Care Technician Preceptor Overview

http://www.commcorp.org/resources/detail.cfm?ID=896

This overview was developed to provide information to hospital shift supervisors about their role and responsibilities when hosting a student intern.

 


Post Interview Self-Evaluation

http://www.commcorp.org/resources/detail.cfm?ID=901

This self-evaluation was developed for participants to self-evaluate their interview experience and identify areas of improvement.

 


Project Coordinator Program Selection Interview Form

http://www.commcorp.org/resources/detail.cfm?ID=911

This form was developed for a project coordiantor to use when interviewing unemployed individuals for participation in the Patient Care Technician Program.

 


Resume Development Worksheet

http://www.commcorp.org/resources/detail.cfm?ID=902

This worksheet was developed to guide job seekers through the process of identifying the types of information they should include on their resume.

 


Sample Letter Declining a Job Offer

http://www.commcorp.org/resources/detail.cfm?ID=920

This handout was developed to help job seekers write a letter declining a job offer.

 


Measuring Business Impact: A Workforce Development Practitioner's Guide

http://www.commcorp.org/resources/detail.cfm?ID=899

This guidebook for workforce practitioners offers step-by-step instructions to measuring the business impact of workforce programs. It features case studies, tools, tips and worksheets based on Commonwealth Corporation's experience in measuring business impact of workforce programs in Massachusetts.

 


Employment Options Certified Peer Specialist Training Program

http://www.commcorp.org/resources/detail.cfm?ID=942

Employment Options, in partnership with their collaborative of human service providers and The Transformation Center, developed an occupational training program and workforce pathway for participants to become Certified Peer Specialists (CPS).

 


Measuring Business Impact in Workforce Development (Presentation) @ New England NAWDP Conference

http://www.commcorp.org/resources/detail.cfm?ID=961

This powerpoint presentation was presented at the 6th Annual New England Workforce Development Professionals Conference held in March 2012. It outlines a 5-step process for measuring business impact of workforce development projects with examples from Commonwealth Corporation-funded projects.

 


Fostering Successful Partnerships in Workforce Development (Presentation) @ CWC Conference

http://www.commcorp.org/resources/detail.cfm?ID=967

This powerpoint presentation was presented at the 9th Annual Commonwealth Workforce Coalition (CWC) workforce development conference held in May 2012. It outlines the benefits of partnerships and the key elements of running partnerships with examples from Commonwealth Corporation-funded projects.

 


Measuring Business Impact in Workforce Development (Presentation) @ CWC Conference

http://www.commcorp.org/resources/detail.cfm?ID=966

This powerpoint presentation was presented at the 9th Annual Commonwealth Workforce Coalition (CWC) workforce development conference held in May 2012. It outlines a 5-step process for measuring business impact of workforce development projects with examples from Commonwealth Corporation-funded projects.

 


Teen Interview Tips from Employers

http://www.commcorp.org/resources/detail.cfm?ID=981

Commonwealth Corporation conducted research with Massachusetts employers in the spring of 2012 about how teens can stand out when interviewing for jobs. This is list of the top 10 interviewing tips from the employers’ point of view.

 


Using the Empower Your Future Curriculum in Youth Employment Programs (Presentation) @ CWC Conference

http://www.commcorp.org/resources/detail.cfm?ID=968

This powerpoint presentation was presented at the 9th Annual Commonwealth Workforce Coalition (CWC) workforce development conference held in May 2012. It outlines the background and design principles of the Empower Your Future (EYF) curriculum, how to use it with youth at different ages/stages, and best practices.

 


Empower Your Future: The Massachusetts Department of Youth Services Detention Programs Curriculum Guide

http://www.commcorp.org/resources/detail.cfm?ID=971

Empower Your Future is a standards-based series of curricula designed to help youth develop the academic/technical, workplace readiness and personal/social competencies outlined in the Massachusetts Career Development Benchmarks, as well as the eight strategies of an effective "Possible Self." The goal is to help youth become proactive, resilient and adaptive as they transition back to school or work in their communities. The Empower Your Future: The Massachusetts Department of Youth Services Detention Programs Curriculum guide has been created to help youth to successfully return to their community and to start their journey in career exploration. This curriculum has been designed to meet the unique needs of students within DYS Detention programs.

 


Program Design Checklists

http://www.commcorp.org/resources/detail.cfm?ID=979

These checklists should be used during the design of any workforce development program to ensure that the appropriate supports, systems and agreements are put in place to lead to successful implementation.

 


Strategic Employer Engagement: Building Dynamic Relationships with Employers in Teen & Young Adult Employment Programs

http://www.commcorp.org/resources/detail.cfm?ID=990

This guidebook for workforce practitioners offers resources to aid teen/young adult-focused professionals in planning and executing successful employer engagement activities and related youth employment programming. Tools are arranged in accordance with a five-step process and includes instructions for developing an employer engagement marketing campaign.

 


 

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